Fourteen-plus years into a career of helping large organizations swap out the guts of their HR systems without anyone noticing the ground shift under them. Workday, SAP HR, five continents, one brass compass.
Fourteen years ago, my job was to keep an HR system running quietly in the background. Somewhere along the way — Capita, then General Mills, then KPMG India, now Accenture — that turned into leading the change management side of some of the largest ERP transformations a company can attempt: full Workday HCM migrations spanning five continents and eighteen countries, LMS platforms serving thousands of learners, and at least one AI knowledge platform that had to make sense of 900+ HR policies without losing anyone in translation.
My actual title is Change Management & ERP Transformation Manager. My honest job description: I'm the person who makes sure that when a company rips out its entire HR backbone and puts in a new one, the humans on the other end don't quietly revert to Excel the moment nobody's watching. Change impact assessments, stakeholder maps, communication plans, adoption strategy, hyper-care support — the unglamorous work that quietly decides whether a transformation actually transforms anything.
I hold an MBA in HR from Welingkar Institute, a certification in change management for projects (PMI, via LinkedIn Learning), and a healthy, well-earned suspicion of any project plan that skips the change impact assessment.
Change impact and stakeholder analysis, communication planning, resistance management, training and adoption strategy, cutover planning, hyper-care support.
Workday, SAP HR, and CSOD across the full lifecycle: requirements, solution design, configuration, data migration, integration, testing, cutover, and post-go-live support.
LMS implementation (Cornerstone OnDemand, SAP SuccessFactors, Upside), capability-building strategy, content design (Articulate Storyline/Rise, Intellum Evolve), adoption analytics.
Project and program governance, risk and issue management, global stakeholder engagement, vendor and facilitator management, SLA governance.
I've clocked solo trips across sixteen countries and counting. I keep a running mental playlist of classical Hindi and Marathi music. And I spend a fair amount of time mentoring the next generation of change and HR professionals — mostly by telling them that resistance to change is not a personal attack, it's just Tuesday.
Everything I know about change management, written down properly — notes, explained and illustrated, updated as the journey continues.
Explore the journey →Project Management, and others, join this list as they're written.